If you're experiencing a problem with one of our products, please fill out and submit the following service request form. You may also want to check out some known problems.          

For suggestions, or requests for improvements, please use our suggestion form.

 

Service Request Form
When you submit your service request report, it will be entered into our database for tracking purposes.  Periodically we will post notices regarding service requests reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.     

Please be as specific as possible when describing the problem.

  1. What product/service is this request for?


  2. Please enter a brief one-line description if your issue is not on the list:

    (example: "Word, Scanner, Printer, Please include model  number version info as well")

  3. Please do your best describe the problem clearly, even if you don't know an exact technical term:

     
  4. Please provide us with the following information so that we can contact you to setup your service call:

Name:

Phone:

E-mail:   

       

 

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Known Problems
The following is a list of some known computer problems  / services; we are working to correct them A.S.A.P.
  • Windows Xp locks up  #1
  • Sometimes programs won't open #2
  • Printers run of ink #3
  • Most people really need help keeping their computer running right #4
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