This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

   

How do I speed up my computer ?

Do not attempt to try this on your own...

The hard disk drive is the slowest part in the computer, generally it slows down over time as it becomes more and more full of data. Blindly deleting files that you don't recognize can exasperate the problem. If you don't know what the file does, I recommend that you do not delete it.   Clearing the hard disk drive involves removing the operating system i.e. Windows®, repartitioning the hard drive, formatting the drive, reinstalling the operating system. Some improvement can be gained from this activity, upgrading the microprocessor and adding RAM Random Access Memory also help.

No! I will not walk you thru this process over the phone...This process is not for beginners

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Who makes the best computer?

Me.

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When does a computer become obsolete?

When it can no longer do your job.

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How do I add more RAM?

Don't try it if you don't have the owners manual. Don't try it if you don't normally handle electronic equipment. Warning you could break something expensive.

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What is the best antivirus solution?

I provide my clients with either Microsoft Forefront, Microsoft Security Essentials, or Panda Global Protection, these are the three best options their are other more well known name brand solutions that I prefer not to sell to people that have my phone number.

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When do I upgrade my computer?

When you have a plan and the correct amount of money and the time to do it right, the phased approach is more expensive because it can involve  multiple service calls. The all in method is not quick and it needs to be done one focused step at a time.  You can't put a price on sanity, but I can.

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